About the role

We are seeking a suitably qualified Level 3 Systems and Network Engineer to join our Perth based team for an immediate start. The role is diverse, being a mix of project work \ field work and support via our service desk – requiring you to respond to incoming support requests and attend client sites to support their technical requirements. The ideal candidate will have a strong focus on customer service and have excellent interpersonal skills to work alongside our driven and passionate team.

Preferred Requirements

  • Obtained or studying for Microsoft Certification (MCSE preferred)
  • Quick Learner with highly logical troubleshooting skills
  • Customer Service – Ability to communicate with all levels of clients in person or over the phone
  • Respond in a timely manner to service issues and requests
  • Provide technical support to our clients and other support staff
  • Ability to communicate effectively to non-technically minded clients
  • Proactive problem solver with attention to detail
  • Work Collaboratively
  • Travel to regional areas when required
  • Demonstrated ability to work under pressure
  • A keenness in all thing’s ICT
  • Fortinet required
  • Microsoft Windows: Server 2019, 2016, 2012 R2, 2008 R2.
  • Microsoft Windows: 10, 8 and 7
  • Microsoft Hyper V / Microsoft Office 365, implementation and support
  • High Level networking experience (WAN / LAN / Wireless)
  • Solid understanding of perimeter security / firewalls and best practices
  • High level of Active Directory / Group Policy experience
  • VOIP experience

Requirements

  • Minimum MCSA qualification
  • VMWare experience
  • Cisco experience
  • A current driver’s license
  • At least 5 years’ experience in professional ICT environment
  • Enthusiasm
  • Professional Manner

Salary range $80K - $90K.

Please send cover letter and Resume to mc@marketcreations.com.au.

Only Australian Citizens need apply and WA based candidates are preferred.